FAQ
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Here are the questions we are most frequently being asked:
SLIDE INFORMATION
What’s the difference between the green-grid and standard slides?
The slides are identical except for the grid The green slide may be preferred for easier counting when running many fecals or when examining more highly pigmented feces such as with goats and sheep.
Are the slides re-usable?
The slides can be used over and over with proper care. The inked grid on the green slide may deteriorate with time. Wash with warm soapy water, preferably before your specimen dries out, making the inside of the slide more difficult to clean. Do not rub your slides with anything as they may cloud. Please do not use any harsh chemicals to clean the slides.
What is the purpose of the 3-chambered slide?
This slide can be used in two ways. First, you can run quantitative fecal egg counts for three animals at one time using one grid for each fecal mix, just as you would with a 2-chambnered slide. OR, Second, you can run one fecal for one animal, using all 3 grids, thereby increasing the sensitivity and accuracy of the Egg Per Gram count. By that we mean, when a fecal is run, for example, using a 26/4 ml mix of flotation/feces, the multiplier is 8 (vs 25 for the 2-chambered slide). EG., if 1 egg is found, the resultant EPG is 8 X 1 egg=EPG 8 (vs. 25 X 1= 25 epg for the 2-chambered slide). Each chamber of the 3-chambered slide has a grid 1 cm X 2 cm, which is the equivalent of the 2-chambered slide, so three times as much fecal mix is examined, lending to increased accuracy.
PARACOUNT-EPG™ KIT
Why should I buy the Paracount-EPG™ kit?
The Fecal analysis is not a perfect science and should be used under the guidance of a trained professional. That said, if you have calibrated mixing vials, pipettes, and a full understanding of the methodology, the slides alone may suffice. The kit comes with slides, mixing vials calibrated for use with the slide, transfer syringes, helpful written information, a quick step guide and is packaged in a durable case for storage.
SHIPPING
How long does shipping take?
Please do know that our business hours vary. Because of this most orders ship out once weekly, usually on Friday. If you place an order on Monday it may not ship out until Friday. If you need an order rushed, please email us. It is the best way to reach us. Orders are shipped domestically via USPS First Class Mail. Shipping typically takes 2-5 business days from dispatch.
Do you ship internationally?
Yes, since 1980 we have sent our precision, USA-made slides all over the world. We will advise if there is a distributor in your country to make ordering easier. We ship via FedEx International Economy and rates vary depending on the size of your order and the location. Please contact us directly for more information.
We ship via USPS to both Canada and Australia. Shipping charges are typically $20-$30 depending on order size.
Will I be charged for taxes?
For international shipments we are NOT responsible for duties and taxes, you will need to pay those through customs. You will not be charged tax if ordered within the United States.
PAYMENT INFORMATION
What forms of payments do you accept?
We accept all major credit cards and PayPal. We accept "offline payments" And once we have received your check in the mail we'll dispatch your order. We require payment in full before dispatching goods.
Do you accept PO's?
We do accept POs from major domestic educational institutions; however, we always prefer prepayment. If this is inconvenient, contact us for other arrangements.
Do you accept Wire Transfers?
We will accept wire transfers for international orders on a case by case basis. There is a $30 wire transfer fee associated with any transfer made. Please contact us via email to make arrangements.